What Personally Identifiable Information do we collect from the people that visit our Site, blog or app?
When ordering products on or registering to use our Site, you may be asked to enter your name, email address, mailing address, payment information or other details to help you with your experience. When entering credit, debit or payment card information, you are not providing that information to Us; We use the services of a third-party payment processor to process your payment, and We do not receive, process or store any payment card information.
In addition to the personal information that you may provide to Us, this Site uses technology that allows Us to collect certain technical information like your Internet Protocol (or “IP”) address, a unique identifier for your computer or other access device, your computer’s operating system, your browser type, traffic patterns, and the address of any referring web sites.
When do we collect information?
We collect information from you when you place an order, fill out a form or otherwise enter information on our Site and as you use the Site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, navigate the Site, or use certain other Site features in the following ways:
- to process your transactions and to fulfill your product orders;
- to monitor how our Site works and to make improvements to our Site and to your experience with our Site;
- to send periodic emails regarding your order or other products and services; and
- to follow up with you after correspondence (web form/email inquiries).
How do we protect visitor information?
Our Site is scanned on a regular basis for security holes and potential vulnerabilities in order to make your visit to our Site as safe as possible. We use regular Malware Scanning.
Your Personally Identifiable Information is stored in secured networks and is only accessible by a limited number of persons who have administrative access rights to such systems and who are required to keep the information secure and confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
To help us keep your information confidential you should:
- keep your password secret;
- never distribute the website addresses for pages that you have looked at while logged in as a registered customer; and
- choose a password that is not obvious or known to anyone else.
You should never give a third party your password, as you will be responsible for all activity and charges incurred through use of your password whether authorized by you or not. If you forget your password, you can request a new password, which will be emailed to the address we hold for you. You can change your password anytime through the account facilities on the Site. Should We believe that there is likely to be, or has been any breach of security, we may request you change your password.
Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
- help remember and process the items in your shopping cart;
- save and understand your preferences based on previous or current site activity, which enables Us to provide you with improved services during future visits to our Site;
- help Us compile aggregate data about site traffic and site interaction so that We can offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features of our Site may be disabled; however, you can still place orders through our Site.
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to unaffiliated third parties unless We provide you with advance notice of our doing so. We may share your Personally Identifiable Information with website hosting partners and other service providers that assist us in operating our Site, conducting our business, and serving our users, so long as those parties agree to keep this information secure and confidential. We may also release Personally Identifiable Information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
California Online Privacy Protection Act
Users are able to change their Personally Identifiable Information by logging in to their account through our Site.
How does our Site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
Our Site is not directed at children under the age of 13. We do not knowingly collect, use or disclose Personally Identifiable Information from anyone under 13 years of age. If We determine upon collection that a user is under the age of 13, We will not use or maintain his or her Personally Identifiable Information without a parent’s or guardian’s consent. If We become aware that We have unknowingly collected Personally Identifiable Information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
Should a data breach occur:
We will, to the extent possible and appropriate, notify users via email and in-site notification within 7 business days from our discovery of the data breach.
If at any time you would like to unsubscribe from receiving future emails, please follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.
200 Monument Road, Jacksonville FL 32225
Changes to this Policy